- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
These guys are amazing!!! They tell you what need to be fixed and how much it will cost. I love how they communicated with me every step of the process of fixing my vehicle. I had so much work done to my vehicle I do not have room to list it here. My car is a 2000 Nissian and when I brought it in it was underivable I mean you could not keep it on the road. Now it drives like almost new. I am truly grateful for the service these Guys provided to me and they are now my Automotive Service center point blank. If you want great service and honesty and you do not want to just feel like a number give these guys a chance, you want be disappointed.
Heavy Duty Repair, near Macon, GAGreat automotive repair with competitive prices. Polite and helpful, they bent over backwards to help. These guys made a hard job seem simple, and further gave many helpful add on tips for the future. If one of our vehicles breaks again we'll be back!